TUI, is one of the world’s largest leisure, travel and tourism group, specialising in travel agencies, hotels, airlines and cruise ships. The E-Commerce team, key to this success, found themselves in an office space that no longer supported their ways of working, and with the co-locating off-shore employees, brought opportunities as well as challenges.
Facilitating the additional staff was achieved through re-configuring the space to support a more agile way of working. Flexible desk layouts and breakout spaces were incorporated, working both as meeting locations for staff ‘scrums’ and as ad-hoc workspaces.
Following project completion, a TUI’s companywide staff engagement survey revealed the E-Commerce Team were, “the most satisfied with their work environment and feel it motivates them to come to work”.